Urgent Service Updates
  • Water permitted on buses due to expected high temperatures
    Due to expected extreme high temperatures the next few days, riders are permitted to drink water while riding ART buses. Please use bottles or containers that can be tightly sealed (no open cups), and dispose of any waste in trash or recycling receptacles. Thank you for riding ART, and stay safe!

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STAR Service Comments

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If you would like to file a complaint with STAR due to unsatisfactory service, please fill out the form below or call the STAR Call Center at 703-892-8747 Monday thru Friday between 8:30 am and 5:30 pm. If the STAR Call Center is closed, please leave a message to be retrieved the next business day.

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