Urgent Service Updates
  • Real Time Bus Arrival System: Technical Difficulties
    ART is currently experiencing intermittent problems with real-time bus arrival info. We are working to fix the problem and hope to have it resolved shortly. We apologize for any inconvenience this may cause. Thank you for your patience, and for riding ART.

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STAR Service Comments

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If you would like to file a complaint with STAR due to unsatisfactory service, please fill out the form below or call the STAR Call Center at 703-892-8747 Monday thru Friday between 8:30 am and 5:30 pm. If the STAR Call Center is closed, please leave a message to be retrieved the next business day.

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