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Service AlertsTaking ART to Get Your Vaccine: As more people become eligible to receive the COVID-19 vaccination, it’s time to start thinking about how you’ll get to the vaccination site when it’s your turn to get a vaccine shot. Taking transit to get your vaccine appointment eliminates the hassle of having to drive and find parking. For details and trip planning tools, please visit ArlingtonTransit.com/vaccine View all ART Alerts

Service AlertsFederal mask mandate for all transit riders now in effect: By order of the Centers for Disease Control and Prevention (CDC), all transit riders in the United States are now required to wear face masks to curb the spread of COVID-19. For more information, please visit https://www.arlingtontransit.com/about/art-news/face-mask-mandate-for-transit-users-effective-late-february-1/ View all ART Alerts

Service AlertsART 41, 42, 43, 45, 51, 52, 55, 75, 77, 84 and 87 Operating Regular Service: ART 72 is operating a modified weekday schedule. ART 53, 61, 62 and 74 are not operating. Face masks are required on all ART buses. Learn more: ArlingtonTransit.com/Covid19 View all ART Alerts

Contact STAR

Telephone

Note: A new phone number for the STAR Customer Call Center started being used on Monday, June 1. The new phone number is 703-228-1900.

STAR Business and scheduling office (Call Center): 703-228-1900 (TDD: 711)

  • Press “1” for reservation, cancellations, and trip information.
  • Press “2” for administration dept.

TDD (Virginia Relay Center): 711

E-mail: STAR@arlingtonstar.com

Web: www.ArlingtonSTAR.com

Mailing Address

Arlington County Department of Environmental Services
STAR Project Manager
2100 Clarendon Blvd., Suite 900
Arlington, VA 22201

STAR Service Comments

If you would like to file a complaint with STAR due to unsatisfactory service, please fill out the service form or call the STAR Call Center at 703-228-1900 Monday thru Friday between 8:30 am and 5:30 pm. If the STAR Call Center is closed, please leave a message to be retrieved the next business day. STAR Service Comments Form.

To Purchase STAR Fare Coupons

Call 703-228-RIDE (703-228-7433, TDD: 711), purchase online at CommuterDirect.com, or visit The Commuter Store.

STAR Quick Links