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Service AlertsRear Boarding and Free Fares Due to COVID-19: Bus riders will enter and exit all ART buses using the rear doors only. Customers who require the use of a wheelchair ramp can still enter the bus through the front door. Fare collection will be suspended on all ART buses. Learn more at ArlingtonTransit.com/rear-boarding View all ART Alerts

Service AlertsEast Falls Church, Virginia Square and Clarendon Metro Stations Closing on March 26: Starting Thursday, March 26, Metro will be closing the East Falls Church, Virginia Square and Clarendon Metro stations. This will impact riders of ART 41, 42, 55 and 77. Buses will stop at/near these stations, but riders will not be able to enter the stations to access Metrorail. Learn more at wmata.com. View all ART Alerts

Contact STAR

Telephone

STAR Business and scheduling office (Call Center): 703-892-TRIP (703-892-8747, TDD: 711)

  • Press “1” for reservation, cancellations, and trip information.
  • Press “2” for administration dept.

TDD (Virginia Relay Center): 711

E-mail: STAR@arlingtonstar.com

Web: www.ArlingtonSTAR.com

Mailing Address

Arlington County Department of Environmental Services
STAR Project Manager
2100 Clarendon Blvd., Suite 900
Arlington, VA 22201

STAR Service Comments

If you would like to file a complaint with STAR due to unsatisfactory service, please fill out the service form or call the STAR Call Center at 703-892-8747 Monday thru Friday between 8:30 am and 5:30 pm. If the STAR Call Center is closed, please leave a message to be retrieved the next business day. STAR Service Comments Form.

To Purchase STAR Fare Coupons

Call 703-228-RIDE (703-228-7433, TDD: 711), purchase online at CommuterDirect.com, or visit The Commuter Store.

STAR Quick Links