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Service AlertsNew Route 56 Effective July 1st: A new ART route, ART 56 Military Road-Rosslyn Metro, begins July 1, 2024. This route replaces ART 53, 61 and 62 which will end service on June 30, 2024. For more information see our blog post. https://www.arlingtontransit.com/about/art-news/new-art-56-military-rd-rosslyn-metro-begins-july-1/ View all ART Alerts

Service AlertsFare Change Effective July 1st: On July 1, 2024, fare changes will take effect for ART and STAR. For more information see our blog post. https://www.arlingtontransit.com/about/art-news/art-star-fare-increase-july-1-2024/ View all ART Alerts

Contact STAR

Telephone

Note: A new phone number for the STAR Customer Call Center started being used on Monday, June 1. The new phone number is 703-228-1900.

STAR Business and scheduling office (Call Center): 703-228-1900 (TDD: 711)

  • Press “1” for reservation, cancellations, and trip information.
  • Press “2” for administration dept.

TDD (Virginia Relay Center): 711

E-mail: STAR@arlingtonstar.com

Web: www.ArlingtonSTAR.com

Mailing Address

Arlington County Department of Environmental Services
STAR Project Manager
2100 Clarendon Blvd., Suite 900
Arlington, VA 22201

STAR Service Comments

If you would like to file a complaint with STAR due to unsatisfactory service, please fill out the service form or call the STAR Call Center at 703-228-1900 Monday thru Friday between 8:30 am and 5:30 pm. If the STAR Call Center is closed, please leave a message to be retrieved the next business day. STAR Service Comments Form.

To Purchase STAR Fare Coupons

Call 703-228-RIDE (703-228-7433, TDD: 711), purchase online at CommuterDirect.com, or visit The Commuter Store.

STAR Quick Links