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Service AlertsFace Coverings Required on ART Buses: For your safety and the safety of others, all passengers are required to wear face masks or face coverings while using ART. View all ART Alerts

Service AlertsART 41, 42, 45, 51, 55, 77 & 87 Operating Saturday Sechedules: ART 43 is running every 20 minutes. Passengers should board buses through rear doors. Fare collection is suspended. Learn more at ArlingtonTransit.com/COVID19 View all ART Alerts

Service AlertsART 72 & 75 Returning to Weekday Service June 29: ART 72 & 75 will return to weekday service on 6/29. ART 72 will run a modified schedule and ART 75 will run regular weekday service. Learn more and view the modified ART 72 schedule at ArlingtonTransit.com/June29 View all ART Alerts

Contact STAR

Telephone

Note: A new phone number for the STAR Customer Call Center started being used on Monday, June 1. The new phone number is 703-228-1900.

STAR Business and scheduling office (Call Center): 703-228-1900 (TDD: 711)

  • Press “1” for reservation, cancellations, and trip information.
  • Press “2” for administration dept.

TDD (Virginia Relay Center): 711

E-mail: STAR@arlingtonstar.com

Web: www.ArlingtonSTAR.com

Mailing Address

Arlington County Department of Environmental Services
STAR Project Manager
2100 Clarendon Blvd., Suite 900
Arlington, VA 22201

STAR Service Comments

If you would like to file a complaint with STAR due to unsatisfactory service, please fill out the service form or call the STAR Call Center at 703-228-1900 Monday thru Friday between 8:30 am and 5:30 pm. If the STAR Call Center is closed, please leave a message to be retrieved the next business day. STAR Service Comments Form.

To Purchase STAR Fare Coupons

Call 703-228-RIDE (703-228-7433, TDD: 711), purchase online at CommuterDirect.com, or visit The Commuter Store.

STAR Quick Links