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Service AlertsTemporary Bus Stop Closure - ART 77: Effective Jun 1, 2026, due to Walter Reed Complete Streets project construction, ART 77 stop 6000247 (S Walter Reed Dr, NB Columbia Pike, FS) will temporarily closed. Please use the bus stop 6000811 (S Walter Reed Dr, NB Columbia Pike, NS) in front of Walgreens. View all ART Alerts

Service AlertsTemporary Bus Stop Closure - ART 87: Effective Jun 1, 2026, Due to the Army Navy Protected Bike Lane Project, the ART 87 bus stop along Army Navy Drive will be temporarily relocated and will remain in effect until project completion. Please use the temporary bus stop located 100 ft northside of the original stop. View all ART Alerts

Contact STAR

Telephone

Note: A new phone number for the STAR Customer Call Center started being used on Monday, June 1. The new phone number is 703-228-1900.

STAR Business and scheduling office (Call Center): 703-228-1900 (TDD: 711)

  • Press “1” for reservation, cancellations, and trip information.
  • Press “2” for administration dept.

TDD (Virginia Relay Center): 711

E-mail: STAR@arlingtonstar.com

Web: www.ArlingtonSTAR.com

Mailing Address

Arlington County Department of Environmental Services
STAR Project Manager
2100 Clarendon Blvd., Suite 900
Arlington, VA 22201

STAR Service Comments

If you would like to file a complaint with STAR due to unsatisfactory service, please fill out the service form or call the STAR Call Center at 703-228-1900 Monday thru Friday between 8:30 am and 5:30 pm. If the STAR Call Center is closed, please leave a message to be retrieved the next business day. STAR Service Comments Form.

To Purchase STAR Fare Coupons

Call 703-228-RIDE (703-228-7433, TDD: 711), purchase online at CommuterDirect.com, or visit The Commuter Store.

STAR Quick Links