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Service AlertsReduced Service and Rear Boarding on ART Buses: ART 41, 42, 45, 51, 55, 77 & 87 are operating Saturday schedules with some modifications. ART 43 is running every 20 mins. All other routes are not operating. Riders should enter and exit the buses using the rear door. Fare collection has been suspended on all ART buses. Learn more at ArlingtonTransit.com/covid19 View all ART Alerts

Service AlertsREMINDER: New Phone Number for STAR Customer Call Center Effective June 1: Starting June 1, the STAR Call Center's new phone number will be 703-228-1900. The current number will not work after May 31. The last day to use the new number will be Friday, May 29. The STAR Call Center will be closed Saturday and Sunday, May 30-31. Full details: https://www.arlingtontransit.com/about/art-news/star-phone/ View all ART Alerts

Service AlertsFace Coverings Strongly Recommended on ART Buses: For your safety and the safety of others, we strongly recommend all passengers wear face masks or face coverings while using ART. View all ART Alerts

Service AlertsReduced STAR Call Center Hours: Starting on Thursday, April 2, the STAR Call Center will operate on a reduced schedule. The Call Center will be open Monday – Friday 8 am – 5 pm and closed on Saturday. There are no changes to STAR service hours. Learn more at ArlingtonTransit.com/reduced-service View all ART Alerts

STAR Severe Weather Policy

During a major weather event, STAR will follow the Federal Government's operating status.

If Federal Government offices are closed for the day due to weather and/or hazardous road conditions:

  • All rides will be canceled with the exception of dialysis clients, and
  • The STAR Call Center will be closed.

If Federal Government offices open two hours late:

  • All rides before 10:00 a.m. will be canceled with the exception of dialysis clients, and
  • The STAR Call Center will open two hours late, at 9:00 a.m.

If Federal Government offices close early:

  • STAR will try to return all clients that had scheduled trips home in the system. STAR will try to transport dialysis clients on schedule. Other rides originating from home will be canceled.
  • The STAR Call Center will close two hours after the federal government offices close.

On weekends and holidays, if service must be reduced, a STAR Alert be sent and the Call Center phone line message will be updated.

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