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Service AlertsRear Boarding and Free Fares Due to COVID-19: Bus riders will enter and exit all ART buses using the rear doors only. Customers who require the use of a wheelchair ramp can still enter the bus through the front door. Fare collection will be suspended on all ART buses. Learn more at ArlingtonTransit.com/rear-boarding View all ART Alerts

Service AlertsEast Falls Church, Virginia Square and Clarendon Metro Stations Closing on March 26: Starting Thursday, March 26, Metro will be closing the East Falls Church, Virginia Square and Clarendon Metro stations. This will impact riders of ART 41, 42, 55 and 77. Buses will stop at/near these stations, but riders will not be able to enter the stations to access Metrorail. Learn more at wmata.com. View all ART Alerts

STAR Severe Weather Policy

During a major weather event, STAR will follow the Federal Government's operating status.

If Federal Government offices are closed for the day due to weather and/or hazardous road conditions:

  • All rides will be canceled with the exception of dialysis clients, and
  • The STAR Call Center will be closed.

If Federal Government offices open two hours late:

  • All rides before 10:00 a.m. will be canceled with the exception of dialysis clients, and
  • The STAR Call Center will open two hours late, at 9:00 a.m.

If Federal Government offices close early:

  • STAR will try to return all clients that had scheduled trips home in the system. STAR will try to transport dialysis clients on schedule. Other rides originating from home will be canceled.
  • The STAR Call Center will close two hours after the federal government offices close.

On weekends and holidays, if service must be reduced, a STAR Alert be sent and the Call Center phone line message will be updated.

STAR Alerts

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