Skip to Main Content

Service AlertsNew Route 56 Effective July 1st: A new ART route, ART 56 Military Road-Rosslyn Metro, begins July 1, 2024. This route replaces ART 53, 61 and 62 which will end service on June 30, 2024. For more information see our blog post. View all ART Alerts

Service AlertsFare Change Effective July 1st: On July 1, 2024, fare changes will take effect for ART and STAR. For more information see our blog post. View all ART Alerts

New Phone Number for STAR Customer Call Center Effective June 1

May 21, 2020

A new phone number for the STAR Customer Call Center will start being used on Monday, June 1.

The new phone number will be 703-228-1900.

On June 1, STAR customers should start using the new phone number to contact the STAR Business and Scheduling Office. The old phone number will not work after May 31.

Arlington residents who are certified under the STAR program must call the STAR Call Center at 703-228-1900 to:

  • Reserve a ride
  • Change a requested trip time
  • Cancel a ride
  • Receive general information about STAR and other transportation services

For more information about STAR (Specialized Transportation for Arlington Residents), visit




About User Comments

The User Comments form is a way to share your thoughts with other visitors to this page. If you have a comment or question for Arlington Transit staff, please contact Arlington Transit.

Comments posted here will be published on this page after approval. A valid email address is required to post a comment. Your email address will not be displayed, or used for any purpose except to contact you about your comment or question.