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Service AlertsReduced Service and Rear Boarding on ART Buses: ART 41, 42, 45, 51, 55, 77 & 87 are operating Saturday schedules with some modifications. ART 43 is running every 20 mins. All other routes are not operating. Riders should enter and exit the buses using the rear door. Fare collection has been suspended on all ART buses. Learn more at ArlingtonTransit.com/covid19 View all ART Alerts

Service AlertsNew Phone Number for STAR Customer Call Center Effective June 1: Starting June 1, the STAR Call Center's new phone number will be 703-228-1900. The current number will not work after May 31. Full details: https://www.arlingtontransit.com/about/art-news/star-phone/ View all ART Alerts

Service AlertsFace Coverings Strongly Recommended on ART Buses: For your safety and the safety of others, we strongly recommend all passengers wear face masks or face coverings while using ART. View all ART Alerts

Service AlertsReduced STAR Call Center Hours: Starting on Thursday, April 2, the STAR Call Center will operate on a reduced schedule. The Call Center will be open Monday – Friday 8 am – 5 pm and closed on Saturday. There are no changes to STAR service hours. Learn more at ArlingtonTransit.com/reduced-service View all ART Alerts

New Phone Number for STAR Customer Call Center Effective June 1

May 21, 2020

A new phone number for the STAR Customer Call Center will start being used on Monday, June 1.

The new phone number will be 703-228-1900.

On June 1, STAR customers should start using the new phone number to contact the STAR Business and Scheduling Office. The old phone number will not work after May 31.

Arlington residents who are certified under the STAR program must call the STAR Call Center at 703-228-1900 to:

  • Reserve a ride
  • Change a requested trip time
  • Cancel a ride
  • Receive general information about STAR and other transportation services

For more information about STAR (Specialized Transportation for Arlington Residents), visit ArlingtonSTAR.com.

 

 

 


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