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Service AlertsReduced STAR Call Center Hours Effective April 2: Greetings, Starting on Thursday, April 2, the STAR Call Center will operate on a reduced schedule. The Call Center will be open Monday – Friday 8 am – 5 pm and closed on Saturday. There are no changes to STAR service hours. Learn more at ArlingtonTransit.com/reduced-service View all ART Alerts

Service AlertsRear Boarding and Free Fares Due to COVID-19: Bus riders will enter and exit all ART buses using the rear doors only. Customers who require the use of a wheelchair ramp can still enter the bus through the front door. Fare collection will be suspended on all ART buses. Learn more at ArlingtonTransit.com/rear-boarding View all ART Alerts

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Contact ART Online

We're here to help! Select a form from the drop down menu below to send us questions, comments, complaints or lost and found inquiries with ART.

Contact ART by Telephone

Call the ART Customer Service Call Center Monday through Friday, 7 a.m to 6 p.m, at 703-228-RIDE (703-228-7433). TDD relay service is available for deaf and hard of hearing callers in Virginia, Maryland, and Washington, D.C. by dialing 711.

Contact Metro

If you have questions, comments, or concerns about Metrorail, MetroAccess, or Metrobus service, please contact WMATA (Washington Metropolitan Area Transit Authority).