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Service AlertsFace Coverings Required on ART Buses: For your safety and the safety of others, all passengers are required to wear face masks or face coverings while using ART. View all ART Alerts

Service AlertsReduced Service and Rear Boarding on ART Buses: ART 41, 42, 45, 51, 55, 77 & 87 are operating Saturday schedules with some modifications. ART 43 is running every 20 mins. All other routes are not operating. Riders should enter and exit the buses using the rear door. Fare collection has been suspended on all ART buses. Learn more at ArlingtonTransit.com/covid19 View all ART Alerts

Service AlertsREMINDER: New Phone Number for STAR Customer Call Center Effective June 1: Starting June 1, the STAR Call Center's new phone number will be 703-228-1900. The current number will not work after May 31. The last day to use the new number will be Friday, May 29. The STAR Call Center will be closed Saturday and Sunday, May 30-31. Full details: https://www.arlingtontransit.com/about/art-news/star-phone/ View all ART Alerts

Service AlertsReduced STAR Call Center Hours: Starting on Thursday, April 2, the STAR Call Center will operate on a reduced schedule. The Call Center will be open Monday – Friday 8 am – 5 pm and closed on Saturday. There are no changes to STAR service hours. Learn more at ArlingtonTransit.com/reduced-service View all ART Alerts

Accessibility

ART is committed to providing accessible and convenient transportation for all Arlington residents and visitors.

  • Discounted fares for senior citizens and persons with disabilities are available.
  • ART stops are clearly marked through signs on a pole that include the route(s) that serve the stop, an ART real-time information identification number, and a phone number to reach ART operations.
  • Digital signs on the front and side of ART buses display the destination and route number.
  • ART buses announce their route and destination over an external speaker system as they arrive at ART stops.
  • While on an ART bus, next stops are automatically announced over an internal speaker system and displayed on an overhead digital sign at the front of the bus. In any case, you can ask the operator to announce when the bus is approaching your stop.
  • After pressing the signal strip or pulling the cord along the window, a sign near the operator lights up noting a stop has been requested.
  • All ART buses are fully accessible through the ability to lower or kneel to the curb and the deployment of ramps to provide access for riders using wheelchairs, scooters and other mobility aids. Bus operators will assist riders in wheelchairs and scooters. While on board, all wheelchairs and scooters are required to be 100% secured using fastening straps located in the priority seating areas.
  • The buses have two wheelchair securement areas, and priority seating for senior citizens and persons with disabilities, near the front.

Tips for Riders Using Wheelchairs and Scooters on ART

  • Wait at bus stop where the operator can see you. That way when your bus arrives, the operator will know to deploy the ramp, which helps save time.
  • If you need to use the ramp or lift and the operator has not already deployed it, just ask. ART operators will assist you if you need help guiding your wheelchair or scooter onto the ramp.
  • Take advantage of priority seating options. Two securement areas are provided for persons using wheelchairs or scooters.
  • Lock your brakes while the bus is in motion.
  • Press the signal strip or pull the cord along the window to let the operator know you want to get off at the next stop.
  • When the bus stops, the operator will remove the securement straps from your wheelchair or scooter, and deploy the ramp for you.

Programs for Persons with Disabilities

Arlington County offers the following programs to help persons with disabilities and senior citizens get around.

Accessibility for Other Transit Systems

Accessibility information for other transit systems serving Arlington:

Photo: Person using wheelchair boarding ART bus

Accessibility Quick Links