STAR Service Comments If you would like to file a complaint with STAR due to unsatisfactory service, please fill out the form below or call the STAR Call Center at 703-228-1900 Monday thru Friday between 8:30 am and 5:30 pm. If the STAR Call Center is closed, please leave a message to be retrieved the next business day. Fields marked with asterisks(*) are required. *Name: Address: Phone number: *Email address: *Date the issue was observed: *Time the issue was observed: STAR service: --- General service question or problem Red Top Cab Diamond Cab Customer Call Center *Comments: Leave this field empty