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Service AlertsMilitary Rd Roundabout Project, Phase 2 - Bus Stop Relocation: Beginning Friday, October 31, due to construction activity, ART 56 bus stops located at Military Rd and 25th Rd N will temporarily relocate to the 4100 block of Nelly Custis Rd in both directions. Thank you for your patience. View all ART Alerts

Service AlertsColumbia Pike Multimodal Project, Segment D: Effective Monday, October 27, 2025, the temporary bus stop at eastbound Columbia Pike and S Highland St will close. ART and Metrobus will resume bus service at eastbound Columbia Pike and South Walter Reed Drive.  Thank you for your patience. View all ART Alerts

STAR Severe Weather Policy

During a major weather event, STAR will follow the Federal Government's operating status.

If Federal Government offices are closed for the day due to weather and/or hazardous road conditions:

  • All rides will be canceled with the exception of dialysis clients, and
  • The STAR Call Center will be closed.

If Federal Government offices open two hours late:

  • All rides before 10:00 a.m. will be canceled with the exception of dialysis clients, and
  • The STAR Call Center will open two hours late, at 9:00 a.m.

If Federal Government offices close early:

  • STAR will try to return all clients that had scheduled trips home in the system. STAR will try to transport dialysis clients on schedule. Other rides originating from home will be canceled.
  • The STAR Call Center will close two hours after the federal government offices close.

On weekends and holidays, if service must be reduced, a STAR Alert be sent and the Call Center phone line message will be updated.

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