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Plan Your Trip

Service AlertsART Route 41 and 42 Alert - Detour: On Wednesday, December 31, 2025, from 10:00 p.m. until Thursday, January 1, 2026, at 3:00 am, ART Route 41 and 42 will detour due to road closure along Clarendon Blvd. from N. Highland St. to Washington Blvd. and Wilson Blvd. from N. Highland St. to Washington Blvd. Please plan ahead, as delays may be expected. View all ART Alerts

Service AlertsNew Year's Day Holiday Service: In observance of the New Year's Day Holiday, ART 41, 42, 45, 51, 55 and 87 will operate on Sunday schedules. All other ART routes will not operate. The ART Customer Call Center will be closed. Take a look at all Holiday schedules on our website at https://bit.ly/ARTHolidaySchedules For STAR, all standing orders, except for dialysis, will be cancelled. The STAR Call Center will be open on Wednesday normal business hours Happy New Year and Thank you for riding with Arlington Transit! View all ART Alerts

Contact STAR

Telephone

Note: A new phone number for the STAR Customer Call Center started being used on Monday, June 1. The new phone number is 703-228-1900.

STAR Business and scheduling office (Call Center): 703-228-1900 (TDD: 711)

  • Press “1” for reservation, cancellations, and trip information.
  • Press “2” for administration dept.

TDD (Virginia Relay Center): 711

E-mail: STAR@arlingtonstar.com

Web: www.ArlingtonSTAR.com

Mailing Address

Arlington County Department of Environmental Services
STAR Project Manager
2100 Clarendon Blvd., Suite 900
Arlington, VA 22201

STAR Service Comments

If you would like to file a complaint with STAR due to unsatisfactory service, please fill out the service form or call the STAR Call Center at 703-228-1900 Monday thru Friday between 8:30 am and 5:30 pm. If the STAR Call Center is closed, please leave a message to be retrieved the next business day. STAR Service Comments Form.

To Purchase STAR Fare Coupons

Call 703-228-RIDE (703-228-7433, TDD: 711), purchase online at CommuterDirect.com, or visit The Commuter Store.

STAR Quick Links