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Plan Your Trip

Service AlertsWinter Weather Advisory Update - Severe Plus Limited Service Level: As Arlington County continues to clear icy roadways, ART will run a Severe Service level with ART routes 42, 43, 52 & 72 on Limited Service levels starting this weekend. Please keep in mind some routes may not run on Saturday and Sunday during Severe or Limited service. View all ART Alerts

Service AlertsWinter Weather Advisory Update - Severe Plus Limited Service Level: As Arlington County continues to clear icy roadways, ART will run a Severe Service level with ART routes 42, 43, 52 & 72 on Limited Service levels starting this weekend. Please keep in mind some routes may not run on Saturday and Sunday during Severe or Limited service. View all ART Alerts

Contact STAR

Telephone

Note: A new phone number for the STAR Customer Call Center started being used on Monday, June 1. The new phone number is 703-228-1900.

STAR Business and scheduling office (Call Center): 703-228-1900 (TDD: 711)

  • Press “1” for reservation, cancellations, and trip information.
  • Press “2” for administration dept.

TDD (Virginia Relay Center): 711

E-mail: STAR@arlingtonstar.com

Web: www.ArlingtonSTAR.com

Mailing Address

Arlington County Department of Environmental Services
STAR Project Manager
2100 Clarendon Blvd., Suite 900
Arlington, VA 22201

STAR Service Comments

If you would like to file a complaint with STAR due to unsatisfactory service, please fill out the service form or call the STAR Call Center at 703-228-1900 Monday thru Friday between 8:30 am and 5:30 pm. If the STAR Call Center is closed, please leave a message to be retrieved the next business day. STAR Service Comments Form.

To Purchase STAR Fare Coupons

Call 703-228-RIDE (703-228-7433, TDD: 711), purchase online at CommuterDirect.com, or visit The Commuter Store.

STAR Quick Links