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Plan Your Trip

Service AlertsART and STAR Holiday Service for July 4: On Thursday, July 4, 2025, ART 41, 42, 45, 51, 55 and 87 will operate on Sunday schedules. All other ART routes will not operate. The ART Customer Call Center will be closed. View the Sunday schedules here: https://www.arlingtontransit.com/routes-schedules/schedules/holiday/#Sunday_schedules View all ART Alerts

Service AlertsMilitary Rd/Custis Project - ART 56 Impact: Beginning Monday, June 30, 2025, the northbound bus stop at Military Rd/25th Rd N (Stop Id# 6001028) will relocate approximately 120ft. south for approximately four months due to construction activity at the roundabout. Bus service may experience delays. View all ART Alerts

Service AlertsService Changes on ART Routes 43, 52, and 72 Effective July 6, 2025: Starting July 6, 2025, ART will be making minor adjustments to ART Routes 43, 52, and 72. On street schedules may reflect the service change schedule before the effective date. Please check our website for the most updated schedules. https://www.arlingtontransit.com/routes-schedules/schedules/ View all ART Alerts

Service AlertsART Route 45 - Bus Stop Closure: Stop at Columbia Pike @ S Walter Reed Dr (Northbound) will not be served 4/28/2025 - 7/28/2025 due to construction. Transit customers can board ART Arlington and Metrobus at Columbia Pike and S Highland St. (across from McDonalds). View all ART Alerts

Contact STAR

Telephone

Note: A new phone number for the STAR Customer Call Center started being used on Monday, June 1. The new phone number is 703-228-1900.

STAR Business and scheduling office (Call Center): 703-228-1900 (TDD: 711)

  • Press “1” for reservation, cancellations, and trip information.
  • Press “2” for administration dept.

TDD (Virginia Relay Center): 711

E-mail: STAR@arlingtonstar.com

Web: www.ArlingtonSTAR.com

Mailing Address

Arlington County Department of Environmental Services
STAR Project Manager
2100 Clarendon Blvd., Suite 900
Arlington, VA 22201

STAR Service Comments

If you would like to file a complaint with STAR due to unsatisfactory service, please fill out the service form or call the STAR Call Center at 703-228-1900 Monday thru Friday between 8:30 am and 5:30 pm. If the STAR Call Center is closed, please leave a message to be retrieved the next business day. STAR Service Comments Form.

To Purchase STAR Fare Coupons

Call 703-228-RIDE (703-228-7433, TDD: 711), purchase online at CommuterDirect.com, or visit The Commuter Store.

STAR Quick Links