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Plan Your Trip

Service AlertsART and STAR Holiday Schedule for Thanksgiving and the Day After: On Thursday November 27, 2025, ART 41, 42, 45, 51, 55, and 87 will operate on Sunday schedules and on Saturday Schedules Friday November 28 in observance of the Thanksgiving Holiday. All other ART routes will not operate. The STAR Call Center will also be closed on Thursday, November 27, and all standing orders, except for dialysis, will be canceled. Please call before the holiday to request a trip for November 27, or the day after. See all Holiday schedules here: https://www.arlingtontransit.com/routes-schedules/schedules/holiday/. Thank you for riding with Arlington Transit! View all ART Alerts

Service AlertsMilitary Rd Roundabout Project, Phase 2 - Bus Stop Relocation: Beginning Friday, October 31, due to construction activity, ART 56 bus stops located at Military Rd and 25th Rd N will temporarily relocate to the 4100 block of Nelly Custis Rd in both directions. Thank you for your patience. View all ART Alerts

Contact STAR

Telephone

Note: A new phone number for the STAR Customer Call Center started being used on Monday, June 1. The new phone number is 703-228-1900.

STAR Business and scheduling office (Call Center): 703-228-1900 (TDD: 711)

  • Press “1” for reservation, cancellations, and trip information.
  • Press “2” for administration dept.

TDD (Virginia Relay Center): 711

E-mail: STAR@arlingtonstar.com

Web: www.ArlingtonSTAR.com

Mailing Address

Arlington County Department of Environmental Services
STAR Project Manager
2100 Clarendon Blvd., Suite 900
Arlington, VA 22201

STAR Service Comments

If you would like to file a complaint with STAR due to unsatisfactory service, please fill out the service form or call the STAR Call Center at 703-228-1900 Monday thru Friday between 8:30 am and 5:30 pm. If the STAR Call Center is closed, please leave a message to be retrieved the next business day. STAR Service Comments Form.

To Purchase STAR Fare Coupons

Call 703-228-RIDE (703-228-7433, TDD: 711), purchase online at CommuterDirect.com, or visit The Commuter Store.

STAR Quick Links