Contact ART Customer Service
Call Us
703-228-RIDE (703-228-7433)
or 711 for TDD relay
Monday through Friday
7am – 6pm
Send Us a Message
We look forward to hearing from you! If you’re writing about something that happened on a bus or at a bus stop, please include as many details as possible – like the date, time, location, route and bus number!
We're here to help! Select a form from the drop down menu below to send us questions, comments, complaints or lost and found inquiries with ART.
Contact ART by Telephone
Call the ART Customer Service Call Center Monday through Friday, 7 a.m to 6 p.m, at 703-228-RIDE (703-228-7433). TDD relay service is available for deaf and hard of hearing callers in Virginia, Maryland, and Washington, D.C. by dialing 711.
Contact Metro
If you have questions, comments, or concerns about Metrorail, MetroAccess, or Metrobus service, please contact WMATA (Washington Metropolitan Area Transit Authority).