Contact Us
We welcome feedback from ART customers. Please choose the appropriate link below so that we can direct your comment.
To comment on a particular ART trip or incident, please use the ART Service Comment Form.
To report a problem with a bus stop in Arlington, please use the Bus Stop Report Form. Use this form for ART or Metrobus stops.
To comment on this website: If you find an error or have a suggestion, please help us and other users by contacting the web manager.
If you lost or found an item on ART, please contact ART Customer Service.
If you have a general question or comment about ART, please contact ART Customer Service.
To submit an application to work for ART: Applications must be made in person at 2900 Jefferson Davis Highway, Arlington, VA 22202. Call 703-518-8080 (TDD: 711) for more information.
If you have a question or comment about Metrobus routes in Arlington: See below.
Contact ART Customer Service
If you have general questions or comments about ART and can’t find the answer on this site, please use the ART Questions and Comments Form or contact ART Customer Service at 703-228-RIDE (703-228-7433). TDD relay service is available for deaf and hard of hearing callers in Virginia, Maryland, and Washington, D.C. by dialing 711.
You can also visit or call any of the three locations of The Commuter Store™ for information about ART and other commuting information.
Questions and Comments About Metrobus Routes in Arlington
Contact Arlington – If you have questions, comments, or concerns about Metrobus service in Arlington, please contact:
Lynn Rivers, Arlington Metrobus Coordinator
Arlington County Department of Environmental Services
Transportation Division, Transit Section
Phone: (703) 228-7929
Email: lrivers@arlingtonva.us
2100 Clarendon Boulevard, Suite 900
Arlington, VA 22201
Contact WMATA – Metrobus and Metrorail are operated by the Washington Metropolitan Area Transit Authority (WMATA). If you have questions, comments, or concerns about service outside of Arlington, or the Metro system in general, please contact WMATA.
Fred Simms
Bus Operations Specialist-Virginia
Office of Operations Planning and Administrative Support
Washington Metropolitan Area Transit Authority
Phone: (202) 962-2059
TDD: (202) 638-3780
Email: fsimms@wmata.com
