ART bus stop ID and real-time numbers to change starting 4/18:
Beginning the week of April 18th, ART bus stop ID and real-time numbers will change from five digits to seven digits. The change will occur over several weeks as crews replace the numbers on the bus stop signs and flags.
Until the changeover is complete, riders can enter either the current five-digit or new seven-digit stop numbers into ART’s Real Time information page on the ART website.
The new seven-digit regional ID numbers will match the numbers in WMATA’s Metrobus system. This new system will provide improved real-time information to both ART dispatchers and the public.
The change also means that the arrival by phone system will be unavailable until the software for the new system is updated.
For more details, including examples of the current and new stop ID numbers, please visit Proposed STAR Policy Changes for FY 2023
Goals of Policy Review
- Review policies in light of transportation changes during pandemic
- Clarify passenger expectations in using STAR service
- Streamline and improve STAR service and operations
Transit Bureau staff will undertake a process of industry review and research to support review of selected STAR policies with the goal of improving service delivery in a cost-effective manner. Opportunities for review by the Transit Advisory Committee, STAR passengers and the public will be available throughout this process.
Public Engagement Opportunities:
***COMING SOON***
Related Documents
- STAR Policy Change Proposals - FY 2023
- STAR Policy Change Proposals - FY 2023 (large print)
- STAR Policy Review Paper
Contact Information
For more information, please contact star@arlingtonstar.com.