Metrorail Reliability Has Improved

September 14, 2017

Statement from Arlington County Board Member Christian Dorsey, who represents Arlington on the board of the Washington Metropolitan Area Transit Authority (WMATA):

This week Metro released the latest update on their “Back to Good” program, and the results are very encouraging.

Metro’s largest-ever annual capital investment in the system, as well as the recently concluded SafeTrack maintenance program, has produced better on-time performance and fewer unscheduled delays. Metrorail and its riders have also benefitted from the accelerated delivery of new railcars, along with the retirement of older, less reliable ones.

Metrorail riders in Arlington are starting to experience these improvements first-hand:

  • This summer, during the morning rush, the percent of on-time trips between Ballston and Metro Center increased from 59% to 82%. From Crystal City to Gallery Place, on-time trips increased from 69% to 91%.

  • And we’re seeing similar results during the evening rush – for trips between Metro Center and Ballston, on-time performance increased from 72% to 89%.

I, along with my colleagues on the WMATA board, recognize the importance of a reliable and predictable transit system for our customers, and we are pleased to see the improved performance during the last few months.

Metro still has work to do, but the improvements are real and we expect them to continue in the coming months. If you have stopped using Metrorail for your trips to work, I encourage you to return to the system and see the improvements for yourself.

Back to Good thumbnail image
"Back to Good" statistics (PDF, 77 KB, Adobe Reader required)
"Back to Good" statistics, accessible HTML version

More information from WMATA


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