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Safety, Security, Courtesy

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Safety Tips

  • Wait for the bus in the designated area. Do not stand on the edge of the curb or in the street while waiting for the bus.
  • Never assume the bus operator sees you. On the street, anything from lampposts, newsstands and parked vehicles can cause blind spots and/or obscure the bus driver's view.
  • After exiting the bus, wait for the bus to leave the stop before crossing. Always use traffic lights and crosswalks.  Do not cross in front of the bus.
  • If you have a bike, signal to the driver that you are going to use the bike rack on the front of the bus. When getting off, exit from the front and let the driver know you need to take your bike off the rack. When done, go to the nearest curb and wave to let the driver know you're clear of the bus.
  • Stay visible after dark and in bad weather with lights, light-colored clothing and reflective gear.
  • Do not talk to the bus driver while the bus is in motion.
  • Stand behind the white or yellow line at the front of the bus. 
  • Do not lean on the doors or stand in the doorway.

  • Remain seated until the bus has completely stopped. Use handrails when provided. 

  • Parents and caregivers: if you have a stroller, take your child out of the stroller, fold the stroller, and if possible, stow the stroller out of the way. Hold your child while the bus is in motion. Young children must be accompanied by an adult. 

  • Wheelchairs and other mobility devices must be securely fastened by the operator.
  • Service animals are permitted, all other animals are prohibited.
  • Car batteries, flammable liquids and other hazardous materials are prohibited.

    Courtesy Tips

    • Have your exact change, token, or SmarTrip card ready before boarding. This helps keep buses running on schedule.
    • Senior citizens and persons with a disability need to sit in the front near the driver.  Please volunteer your seat when someone needs it.
    • No eating, drinking, or smoking. Please take newspapers as well as your wallet and cell phone with you when you leave.
    • Use headphones when listening to music.
    • Do not engage in horseplay or rowdy behavior.
    • Items brought on the bus must not block the aisle (i.e., strollers, suitcases, etc.).

    Security Tips

    Our security measures include: Security cameras and you! Our passengers are essential to keeping ART secure. If you see something suspicious, notify a bus operator or Arlington Police.

    • Non-Emergency: 703-558-2222
    • Emergency #: 911
    • Email: police@arlingtonva.us

    Please help us keep you safe — if you see anything suspicious, please let your bus operator know immediately. Do not confront a threat yourself. Call 911 if you notice something or someone suspicious at or near a bus stop or Metro station.

    Additional Safety Resources

    Arlington Alert -- an alert system that allows Arlington County to contact you during an emergency by sending you an email or text message.

    AlertDC -- sign up for alerts from Washington, D.C.'s Homeland Security and Emergency Management Agency.

    Be a PAL -- Share Our Streets -- Whether on two feet, two wheels or four wheels, everyone needs to share our streets safely. Arlington County has developed the PAL program for drivers, pedestrians, and cyclists.

    Street Smart campaign-- Arlington participates in this annual program that emphasizes the education of motorists and pedestrians through mass media.

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