Urgent Service Updates
  • ART 43: SafeTrack temporary schedule effective 6/18
    Effective Saturday, June 18, ART 43 will start operating on a new temporary schedule. Midday, evening, and weekend service has been added to provide a convenient north-south travel alternative during SafeTrack. Please visit http://tinyurl.com/zwc466l for more details.
  • ART 43, 92: Temporary relocation of Crystal City Metro stop
    Effective Wednesday, June 8, the ART 43 & 92 stop at Crystal City Metro will be moved 200 feet north, just before the overpass to S. Clark, due to construction at S. Bell St. & 18th St. S. Please allow a few extra minutes of travel time. The relocation is expected to last approximately four weeks. We apologize for the short notice, and thank you for riding ART.

View additional alerts from ART and Metro.

STAR Severe Weather Policy

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During a major weather event, STAR will follow the Federal Government's operating status.

If Federal Government offices are closed for the day:

  • All rides will be canceled with the exception of dialysis clients, and
  • The STAR Call Center will be closed.

If Federal Government offices open two hours late:

  • All rides before 10:00 a.m. will be canceled with the exception of dialysis clients, and
  • The STAR Call Center will open two hours late, at 9:00 a.m.

If Federal Government offices close early:

  • STAR will try to return all clients that had scheduled trips home in the system. STAR will try to transport dialysis clients on schedule. Other rides originating from home will be canceled.
  • The STAR Call Center will close two hours after the federal government offices close.

On weekends and holidays, if service must be reduced, a STAR Alert be sent and the Call Center phone line message will be updated.

STAR Alerts

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